Virtually everyone working in a modern office is required to be proficient in computers and IT skills. This course offers participants the opportunity to develop the range and standard of computer and IT skills needed to work in an office environment. Applicants are required to have good basic computer skills or have completed a basic computer skills course. Course contents include keyboard skills, concepts of IT, managing files, software applications, office organisation and practice, career planning and job seeking skills, and in-company training.
A combination of training methods is used to deliver this course. These include instructions, presentations, demonstrations, lectures, tutorials, supervised practice, discussion groups, and giving and receiving feedback. Participants are required to actively participate in the learning process and to engage in course work outside of normal course hours. They must complete a number of exercises and assignments throughout the course and keep up-to-date records of their progress. A number of methods are used to assess the participants’ progress and for certification purposes. These include assignments, portfolios, and theory and practical assessments.
- Have a genuine interest in learning computer and ICT skills.
- Reached the statutory school leaving age.
- No formal educational qualification required.
- Good numerical and literacy skills are essential.
- Good written and verbal communications skills are desirable.
- Must have good basic computer skills or have completed a basic computer skills course.
Most office jobs and a high proportion of non-office jobs require computer and information technology skills. These occupations include payroll clerk, bookkeeper, secretary, administrator, insurance clerk, computer operator, call centre operator, receptionist, office supervisor, manager, analyst, accountant, planner, auditor, librarian, archivist, switchboard operator, engineer, technician, quantity surveyor, CAD technician and sale representative etc. The above list is not exhaustive and it is growing all the time.