This course is for people who wish to pursue careers as medical secretaries, administrators or receptionists. It offers participants the opportunity to develop the knowledge, skills and competencies required to carry out the administration tasks in various types of medical practices, hospitals, clinics, and companies specialising in medical products and services. The course covers office administration, audio transcription and medical records management.
| Course Modules.
This is a full-time course of 42 weeks duration. It includes 10 full weeks of work placement in a company. A number of training methods are used to deliver the course. These include instructions, presentations, demonstrations, supervised practice, practical work training, simulated work environment practice, role plays, and giving and receiving feedback. Participants are required to actively participate in the learning process and engage in course work outside of normal course hours. They must complete a number of written exercises and assignments throughout the course and keep up-to-date records of their progress. A number of methods are used to assess the participants’ progress and for certification purposes. These include assignments, theory exams, practical exams, project work, portfolios, learner records and skills demonstrations.
- Have a genuine interest in pursuing a career as a medical administrator.
- Reached the statutory school leaving age.
- QQI Level 4 Major Award or equivalent.
- Good numerical and communication skills.
- Good verbal and written command of English.
- Good organisational skills.
- Good Customer service skills.
Typing speed of 15 WPM with an accuracy of 95%.
The healthcare sector is one of the largest employers in Ireland. It includes private medical practices, dental surgeries, physiotherapy clinics, public and private hospitals, hospices, nursing homes, medical insurance companies, and supplies and manufactures of medical devices and medicines. All of these companies employ secretaries and administrators. Small medical practices generally employ one or two secretaries while larger companies and organisations require a much higher number of administration staff.